# Pricing

> Transparent, predictable pricing based on the number of support tickets you
> handle each month. No per-seat fees, no per-resolution charges, no long-term
> contracts. Prices are available in DKK, EUR, and USD.

Every plan includes everything: helpdesk, implementation, integrations,
unlimited workflows, AI agents, users, and all features.

## Plans

### Growth
- 4.500 kr / 599 EUR / 649 USD per month
- 1,000 tickets included, then 4,00 kr / 0.55 EUR / 0.60 USD per extra ticket
- 100 SoMe comments included, then 0,50 kr / 0.07 EUR / 0.08 USD per extra comment
- Phone numbers: 199 kr / 29 EUR / 29 USD per month
- Phone calls: 4,00 kr / 0.55 EUR / 0.60 USD per ticket

### Business
- 10.000 kr / 1,349 EUR / 1,499 USD per month
- 2,500 tickets included, then 3,50 kr / 0.45 EUR / 0.50 USD per extra ticket
- 200 SoMe comments included, then 0,50 kr / 0.07 EUR / 0.08 USD per extra comment
- Phone numbers: 199 kr / 29 EUR / 29 USD per month
- Phone calls: 3,50 kr / 0.45 EUR / 0.50 USD per ticket

### Pro
- 30.000 kr / 3,999 EUR / 4,499 USD per month
- 10,000 tickets included, then 3,00 kr / 0.40 EUR / 0.45 USD per extra ticket
- 500 SoMe comments included, then 0,50 kr / 0.07 EUR / 0.08 USD per extra comment
- Phone numbers: 199 kr / 29 EUR / 29 USD per month
- Phone calls: 3,00 kr / 0.40 EUR / 0.45 USD per ticket

### Enterprise
- Custom pricing, tailored to your needs
- Custom ticket volume, SoMe volume, and phone pricing

## Frequently asked questions

**How does your pricing work?** We price based on the number of support tickets
you handle each month. Simple and predictable, with no hidden fees or
per-resolution charges.

**What counts as a "ticket"?** A ticket is any customer inquiry across channels
(email, chat, social, etc.). Multiple messages within the same conversation
count as one ticket.

**What's included in the price?** Everything. Helpdesk, implementation,
integrations, unlimited workflows, AI agents, users, and all features are
included in every plan.

**What happens if we exceed our ticket limit?** If you go over your plan, we
either charge a transparent overage fee or suggest upgrading to a better-fitting
tier. No surprises.

**Do automated and AI-handled tickets count the same?** Yes. Whether handled by
AI or a human, a ticket is a ticket. This keeps pricing simple and avoids
penalizing automation.

**Which channels are included?** All major support channels: email, chat, social
media, and more. Manage everything in one place without extra costs.

**Is there a setup or onboarding fee?** No mandatory setup fees. We help you get
up and running quickly, and onboarding support is included.

**Can we change plans as we grow?** Yes. You can upgrade or adjust your plan as
your ticket volume changes, so you always pay for what you actually need.

**How does this compare to traditional helpdesk pricing?** Traditional tools
often charge per seat or add costs for automation. We focus on ticket volume, so
you can scale support without scaling headcount.

**What if our ticket volume is seasonal?** No problem. With no long-term
contracts, you can upgrade before peak seasons like Black Friday and scale back
down when things quiet down. You only pay for what you need.

**Is there a contract or binding period?** No. We do not lock customers into
long-term contracts. If you are not getting value, you are free to leave.

**Are you GDPR compliant?** Yes. We are fully GDPR compliant and handle your
customer data securely and in accordance with European data protection standards.