Helpdesk Migration

Switch helpdesks without the nightmare

Migrating helpdesks is supposed to be terrifying. Months of planning, data loss fears, broken workflows. We handle the entire migration automatically — your conversations, customers, tags, and history move over in hours, not months.

Want to migrate?
What Gets Migrated

We move everything

No cherry-picking, no "we'll get to that later." Every piece of data that matters to your team gets migrated automatically.

Conversations

Full conversation history with timestamps and thread structure, exactly as they were.

Messages & Attachments

Every message, every file. Nothing gets left behind.

Customers

Customer profiles, contact information, and order associations. All intact.

Tags & Custom Fields

Your taxonomy and custom data fields, mapped and preserved.

Internal Notes

Private agent notes stay private and stay intact.

Status & Assignments

Open, closed, pending — all statuses and agent assignments carry over.

Supported Platforms

Migrate from any of these

We support automatic migration from all major helpdesk and email platforms.

Dixa

Dixa

All-in-one customer service platform

Zendesk

Zendesk

Customer service software and support ticketing

Herodesk

Herodesk

Simple helpdesk for small businesses

Gorgias

Gorgias

AI-in-one customer service platform

FocalScope

FocalScope

Omnichannel helpdesk and contact center

Freshdesk

Freshdesk

Cloud-based customer support software

Intercom

Intercom

Customer messaging and engagement platform

Google Workspace

Google Workspace

Gmail and Google business email

Office 365

Office 365

Microsoft Outlook and Exchange

Using something else?

We're adding new platforms all the time. Tell us what you're migrating from and we'll make it happen.

How It Works

Three steps. That's it.

1

Connect your helpdesk

Give us API access to your current helpdesk. Takes about 2 minutes.

2

We migrate everything

Our system automatically pulls and maps all your data. Conversations, customers, tags — the works.

3

You're live

Start using Zuzana with your full history intact. No downtime, no data loss.

Try Zuzana

Why wait? Automate 40-70% of your support with one click. Test Zuzana safely in Playground Mode.