We price based on the number of support tickets you handle each month. Simple and predictable, with no hidden fees or per-resolution charges.

A ticket is any customer inquiry across channels (email, chat, social, etc.). Multiple messages within the same conversation count as one ticket.

Everything. Helpdesk, implementation, integrations, unlimited workflows, AI agents, users, and all features are included in every plan.

If you go over your plan, we'll either charge a transparent overage fee or suggest upgrading to a better-fitting tier. No surprises.

Yes. Whether handled by AI or a human, a ticket is a ticket. This keeps pricing simple and avoids penalizing automation.

All major support channels are included: email, chat, social media, and more. Manage everything in one place without extra costs.

No mandatory setup fees. We'll help you get up and running quickly, and onboarding support is included.

Absolutely. You can upgrade (or adjust) your plan as your ticket volume changes, ensuring you always pay for what you actually need.

Traditional tools often charge per seat or add costs for automation. We focus on ticket volume, so you can scale support without scaling headcount.

No problem. Since there are no long-term contracts, you can upgrade before peak seasons like Black Friday or holiday sales, and scale back down when things quiet down. You only pay for what you need.

No. We don't believe in locking customers into long-term contracts. If you're not getting value, you should be free to leave — simple as that.

Yes. We are fully GDPR compliant and ensure that your customer data is handled securely and in accordance with European data protection standards.